Your Future Starts Here

Conducting O.P.D. for Cockpit, Cabin Crew; Engineering, Technical staff ramp operators ( Aviation sensitive areas) and Ground personnel.
Maintaining correspondence with C.A.A. for Cockpit and Cabin crew and other Regulatory Authorities.

 Assist Director Airport Operations in monitoring smart request generated by all stations for GSE/ Cleaning materials including verification, approvals, follow ups with finance procurement and courier custom clearance.
 To assist Director Airport Operations regarding shortlisting airside candidates, collection of their CVs and other documents for further submitting to HR for their necessary action.
 Consolidate leave record of Airside staff, station wise payroll data and submit to HR.
 Maintain records of nominal roll transfers, promotions, and terminations in coordination with HR.
 Address Airside employee issues related to medical insurance, password renewal, driving permit/ ASF pass renewal, and Uniform/Shoes sizes in coordination with procurement.
 Facilitate general coordination between Airside, Terminal Operations HR, IT, Finance, Medical, Procurement, CAA and ASF.
 Coordination for OCS-related movement of Airside personnel, their ticketing and hotel arrangements.
 Monitor Smart requests on daily basis for all stations and coordinate with procurement for timely processing.
 Coordinate all Airport entry passes.
 Maintain records for manuals and contracts.
 Responsible for all kinds of stationery management.
 Responsible to oversee the communication devices.
 Coordination with training instructor Airside regarding regular trainings at the stations.
 Monitor the updated data on PA Net file library of Airside Operations.
 Maintain close coordination with all stations.
 Monitor and take Action on FSRs related to Airside operations.
 Verify GSE hiring IN/OUT invoices and submit to Finance.
 Responsible for safe custody of confidential documents, personnel files and minutes of meeting in the DAO office.
 Guidance to Airside staff of all stations on their day to day needs/activities.
 Handle any other tasks assigned by Director Airport Operations plus day to day operational matters.

- To handle incoming or outgoing customer calls for the airline.
- Handle account inquiries, customer complaints or support issues.
- To confer with customers by telephone in order to provide information about products and services, schedule, fares, make or cancel reservations/accounts, or to obtain details of complaints related to passengers and travel agents.
- Effectively resolve complaints, requests and escalate complex issues as needed.

- Responsible for performing routine checks and maintenance on airframe, engines, and APU under Shift Incharge supervision.
- Responsible for familiarizing with the engine, APU, refueling, and hydraulic system servicing as per the Aircraft Maintenance Manual.
- Responsible for documenting all maintenance activities and reporting to the Shift Incharge.
- Responsible for conducting repairs, replacements, and modifications in category B1 under Shift Incharge supervision., following approved manuals (Maintenance Manual and SRM).

- Responsible for conducting aircraft functional checks and general inspections of avionics equipment and related systems under the direct supervision of a shift Incharge.
- Responsible for maintaining aircraft wiring, plugs, and antennas, ensuring their condition and serviceability, and performing minor repairs/replacements under the supervision of a Shift Incharge.
- Responsible for performing maintenance and checks on aircraft avionics systems as per the approved Maintenance Manual, under the supervision of a Shift Incharge.

Requirements:
- Holds or previously held a valid PCAA ATPL
- Educational degree: Minimum Bachelor's or above

Experience:
- Possess experience in the administrative role.
Relevant experience in following areas:
- Flight Operations management and regulations
- Pakistan Civil Aviation rules, ANOs and Compliance
- Flight Ops documentation and manuals
- Sufficient knowledge in audits, renewals and AOC processes

Requirements:
- Holds or previously held a valid PCAA ATPL
- Educational degree: Minimum Bachelor's or above

Experience:
- Possess experience in the administrative role.
Relevant experience in following areas:
- Flight Operations management and regulations
- Pakistan Civil Aviation rules, ANOs and Compliance
- Flight Ops documentation and manuals
- Sufficient knowledge in audits, renewals and AOC processes

Work Experience:
- Minimum 10 years of airline Flight Despatch Centre and Operations Control Centre experience

Requirements:
- Possesses valid FOO License issued by PCAA
-Class II medical fitness

Required Knowledge:
-Knowledge of CARs/PCAA ANO/EASA & JAA regulations
-Knowledge of airline Flight Operations Control System and activities
-Strong knowledge of aircraft scheduling, operational procedures, and emergency procedures
-Manage daily flight operations to ensure efficiency and compliance with company & aviation regulations.
-Strong understanding of European airspace (routes and RAD docs), aviation regulations (EASA, ICAO), and flight planning systems
-Excellent leadership skills with experience in supervising teams
-Respond to operational disruptions and emergencies, ensuring quick and effective resolution
-Managing European and International Operation experience will be preferred

Manages the promotion of all paper-based documentation to an electronic version through Content Management Systems (CMS) and ensures its efficient distribution to the pilot workforce and other stakeholders via various media.

Preferable BA/BS Graduate
Proficiency with tools like, Adobe FrameMaker, and XML authoring languages is required.
A strong command of the English language, excellent written communication skills, and a background in aviation or a related field is preferred.
Prior experience in technical writing, particularly within the aviation industry, is desired.
The ability to clearly and concisely explain complex technical information is crucial.
Take responsibility for your own ongoing personal development and expertise growth.

KEY TASKS:
Update all aircraft Manuals & Documents
Update the airway Manuals(JEPPESEN) 96 Volume
Update the FCOMs, QRH 86 Volumes
Update the FM A320-231-A321-231,WBM,MMEL & OPS Manual.
Update the AIP PAKISTAN Manual.
Arrange photocopy/binding of different manuals from market
Arrange photo copies, Binding of Training Manuals, e.g FCOMs,QRH,
Procure different manuals from Market for Cockpit Crew.
Maintain the documents for charter flights.
Update the RTOGW charts INTL & DOM for charter flights and maintain office copy .
Arrange Flight Documents .e.g. Trim sheet A 320&A 321,ATC flight plan,
FLIGHT LOG,LIR A320&A321,ZFW ,FUEL INDENT FORM .
Sending flight Documents( stationary) all Station, e.g. KHI.LHE.ISB.PEW.UET.DXB.ESB.MAN.
Maintain Stationary Record.
Distribution of approach &Landing plates DOM, INTL &charter flights to the cockpit crew.
Distribution of Ops Manual, SOPs & CDs.
Keep record Flight Log previous one year. Keep record of Manuals & Jeppesen Manuals. Keep record of Jeppesen revision & daily check List.

1.Report on time and should be in proper uniform.
2.Ensure effective and smooth functioning of operations.
3.Maintain close liaison and excellent working relationship with all airport agencies.
4.Maintain close coordination with AM-TCS/E-TCS for station related issues.
5.Ensure all staff is properly dressed up as per grooming manual and reported on time for duty.
6.Ensure duty allocation is properly made by E-TCS / AM-TCS and signed by MAO, next day.
7.Ensure all flights are closed on time in PA-NET.
8.Ensure delay codes and comments properly mentioned in PA-NET.
9.Prepare duty roster of terminal staff on monthly basis and should be changed after 3 months.
10.Ensure all CAA letters and complaints are addressed on time.
11.Ensure the approval of flight schedule and parking slots with the consultation of CAA.
12.Ensure pre/post flight briefings are conducted on daily basis.
13.Ensure high standard of services will be given to guests.
14.Ensure all possible efforts are made by the team for on time departures.
15.Ensure correct entries in the logbook of any action to be taken by the outgoing shift.
16.Ensure staff attendance and leave record maintained properly.
17.Ensure the incoming/outgoing flight with all relevant papers are properly uploaded in acloud.
18.Keep a record and action taken on all meet and assist special request and passenger complains.
19.Ensure to approved the staff leaves as per policy. Maintain leave record of all terminal staff.
20.Manager to ensure initial and recurrent training for staff carried out as per PCAA regulation.
21.Update, DTO and Asst. Manager Training for staff training on fortnightly basis.
22.Responsible for PCAA inspections held on stations.
23.Maintain office decorum as per company policy.
24.Ensure Timely preparation of Airport Entry Passes of all Departments.
25.Airport Entry Pass request from Head Office or any other department seeks approval from DTO.
26.Ensure all airblue updated manuals are available in Station Library.
27.Ensure Safety and HRM report is raised if required & response the FSR / DBRs timely.
28.Handling and ensure Petty Cash closure.
29.Ensure check-in counter availability as per policy and requirement.
30.Flight delay or any discrepancies reported to DTO.
31.Important CAA notices should be sent / brief to DTO.
32.Ensure CAA contract will be renew on time.
33.Any other duty/assignment ordered by DTO.